The Problem:

Property emergencies don’t wait for business hours. A burst water pipe, a broken digital door lock, or a total power failure can happen at any time. For owners living in a different time zone, these issues can quickly escalate into expensive damage or unhappy tenants if not handled within the first hour. Finding a trustworthy technician who speaks the language and can be on-site immediately is nearly impossible from abroad.

Our Solution:

ROOF21 Property Management is your 24/7 first responder in Pattaya. We provide a dedicated emergency line for our clients, ensuring that when the unexpected happens, a professional is on-site fast to stabilize the situation. We don’t just ‘call a guy’; we oversee the repair, protect your property from further damage, and provide you with instant photo updates and a clear resolution plan.

What’s Included?

• Rapid On-Site Assessment: Physical arrival at your property to identify the source of the emergency.
• Plumbing & Leak Control: Immediate shut-off and coordination with emergency plumbers for burst pipes or flooding.
• Electrical Failures: Troubleshooting tripped breakers, burnt-out sockets, or total power loss.
• Locksmith Services: Rapid entry support for lost keys or malfunctioning digital door locks.
• Tenant Liaison: We act as the calm point of contact for your guests, managing their expectations while repairs are underway.
• Insurance Documentation: We take high-resolution photos and videos of the damage to assist in any future insurance claims.

Transparent Pricing:

• Emergency Call-out Fee: 10,000 THB